Patient Care Technician Certification (PCTC) AMCA Practice Exam

If you decide to refuse a task, what should your next step be?

1. Make an excuse

2. Discuss it with a colleague

3. Communicate your concerns to the nurse

4. Ignore the request

The correct answer is: Communicate your concerns to the nurse

When faced with the decision to refuse a task, the appropriate action is to communicate your concerns to the nurse. This is essential because nurses are typically responsible for assigning tasks and ensuring that all team members are capable and prepared to complete their duties safely and effectively. By engaging in a conversation with the nurse, you can articulate your reasons for refusing the task, whether they stem from lack of training, insufficient knowledge, or safety concerns. This open communication helps to maintain a collaborative environment and ensures that patient care standards are upheld. Additionally, discussing your concerns allows for clarity and support from the designated supervisor or leader in the healthcare team, which is critical in establishing a safe and effective working dynamic. It also promotes professional accountability, as healthcare settings prioritize teamwork and mutual respect in addressing potential issues or conflicts regarding patient care tasks.